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課程名稱	引領革新: 系統思考與永續發展 Leading Systems Change: Systems Thinking for a Sustainable World
開課學期	106-2
授課對象	管理學院管理學院企業管理碩士專班(GMBA)
授課教師	薛喬仁
課號	GMBA7108
課程識別碼	749EM1300
班次
學分	3.0
全/半年	半年
必/選修	選修
上課時間	第1,2,4,5,9,13 週
上課地點
備註	初選不開放。本課程以英語授課。密集課程。密集週末授課.(3/3,4,24,25, 4/22, 5/20).管一204 限學士班三年級以上總人數上限：30人
Ceiba 課程網頁	http://ceiba.ntu.edu.tw/1062GMBA7108_
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課程概述	This special six-day consulting-based course is designed for aspiring change leaders in business, government and civil society who want to create systemic change and lasting impact in the world. It is adopted from MIT Sloan School of Management’s executive education designed for high impact leaders, and based on the professor's consulting experience. This course will help you understand what systems thinking is and how it can empower you to become an effective change leader for creating a sustainable world. We will learn about the principles and tools of systems thinking and how to apply them to problem solving, decision making, strategic planning and partnership building for creating systemic change.
課程目標	Course Objectives 1) Systems thinking: you will learn the tools of systems thinking and systems mapping to help you map and analyze a company’s business strategy using a systems approach. 2) Consulting projects: you will learn consulting methods and consult for real companies to help them develop their impact business strategies using systems mapping. Why Systems Thinking “We cannot solve our problems with the same thinking we used when we created them.” – Albert Einstein Many of the critical challenges facing the world today are deeply complex, such as climate change, poverty, social injustice, food safety, and sustainable development. They stem from multiple causes, involve multiple stakeholders, are embedded in a web of multifaceted cause-and-effect relationships, and contain structural traps in which isolated actions result in suboptimal outcomes for the whole. Many such challenges are often addressed by scattered organizations using technical approaches alone, frequently resulting in policies or actions that attend to only one part of the system. Increasingly, however, the challenges society faces are recognized to be more systemic in nature, requiring holistic thinking and the collaboration of multiple parties to arrive at systemic solutions. Systems thinking is a critical leadership capability that enables one to look at a problem holistically, identify root causes and design high-leverage solutions. It is called by MIT Sloan School of Management professor Peter Senge (彼得•聖吉)as “the core discipline of a learning organization” in his seminal book: “The Fifth Discipline: the Art and Practice of the Learning Organization.” (第五項修煉) This course will help you understand what systems thinking is and how it can empower you to become an effective change leader for creating a sustainable world. We will learn about the principles and tools of systems thinking and how to apply them to problem solving, decision making, strategic planning and partnership building for creating systemic change. Specifically, we will learn a set of tools that enable you to (1) graphically depict your understanding of a complex social system's behavior and its underlying structure, (2) communicate with others about your understanding explicitly to form a shared understanding, and (3) design high-leverage interventions to address root causes of a complex challenge. These tools include causal loop diagrams, behavior-over-time graphs, stock-and-flow diagrams, system archetypes, systems mapping and group model building—all of which let you depict your understanding of a system—to computer simulation models and “management flight simulators," which help you to test the potential impact of your interventions. We will also learn participatory decision-making and facilitation methods and tools and practice them in your consulting projects to make you an effective meeting facilitator. Another (implicit) objective is to create a learning community so you can learn from your peers from different disciplines, develop friendships and form potential partnerships for leading systems change in Taiwan and the world. Whether you choose to become a strategy consultant, a social entrepreneur, a corporate sustainability officer, a policy maker, a politician, a non-profit leader or a foundation manager, these tools and consulting methods shall make you an attractive job candidate. Note: This 3-credit course is the extension of the 1-credit “Systems Thinking and Learning Organization” course with real world consulting projects. If you have taken the 1-credit course in the past, you may find some similar materials in the first two days. This course emphasizes the application of the systems thinking tools and methods in the real business settings. Consulting Project This is a consulting-based course. There will be a team consulting project that requires you to apply systems thinking tools and methods to help a social enterprise develop and map out its impact business strategy. Specifically, each team will 1) select a project from a list of social enterprises offered by the professor; 2) create a systems map depicting the client’s impact business strategy through research and client interviews; 3) analyze the impact business strategy by identifying the high-leverage points for addressing the challenge facing the company; 4) deliver a final presentation and a written report to the client. You will need to sign non-disclosure agreements with the client companies. Teaching Method This course will not be conducted in a traditional lecture format. Instead, it will be co-created in an interactive workshop style that includes participatory lectures, simulation games, small group exercises, large group dialogue, real world team projects and regular opportunities for personal reflection. It will be highly experiential and require active participation and a willingness to break out old habits with an open mind, heart and will for personal growth and development. The more you participate, the more you will grow. It will be a challenging but fun class with lots of laughter, challenges and peer support. The course will be conducted in English. The professor speaks both English and Chinese. You need to feel comfortable to listen and understand lectures in English. Fluency in English speaking is not required but you need to feel comfortable participating in group activities in English. Grading Class participation: 20% Team project: 80%
課程要求	Class will be held all day from 9am to 6pm in (Room 204, Building 1, College of Management) on the following dates: March 3, 4, 24, 25, April 22 and May 20, 2018. Application for this class is required. This course is open to all graduate students and selected few senior students across NTU. The class size is limited to 25 people to ensure class effectiveness. You will need to apply the course by submitting: 1) CV (please notify your department and student number) 2) Bio (no more than one page single-spaced) describing: • your background • your vision for yourself and the world • your reasoning for taking this course We will select students based on the fit and availability. Interested parties please email the above materials to Ms. Christy Chiu at christychiu@ntu.edu.tw no later than 25th January. Selected students will be notified by email by 1st February.
預期每週課後學習時數
Office Hours
指定閱讀	1) David Stroh (2015). Systems Thinking for Social Change: A Practical Guide to Solving Complex Problems, Avoiding Unintended Consequences, and Achieving Lasting Results: Chelsea Green Publishing (REQUIRED). 2) Donella Meadows (2008). Thinking in Systems: A Primer: Chelsea Green Publishing. (REQUIRED) 3) Peter Senge (2006). The Fifth Discipline: The Art and Practice of the Learning Organization. New York: Currency Doubleday. (OPTIONAL) 4) John Sterman (2000). Business dynamics: Systems thinking and modeling for a complex world. Boston: Irwin/McGraw-Hill. (OPTIONAL)
參考書目	待補
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